Glossary
Definitions for the terms used throughout this documentation.
| Term | Definition |
|---|---|
| Action | A step that runs when a rule's condition matches — for example calling an API, transforming data, writing to context, logging, or running an AI prompt. |
| Action set | A named, reusable list of actions that a rule can reference instead of defining actions inline. |
| Authoring | Designing your logic — organizations, projects, rule sets, conditions, and actions — as opposed to running it. |
| Clause | The smallest part of a condition: a context value, an operator, and a value to compare against. |
| Clause group | A set of clauses (and nested groups) combined with All, Any, or None logic. |
| Condition | The test that decides whether a rule matches. Built from clauses and groups; can be saved and reused or defined inline. |
| Context | The working data of a single run: the input you provide plus anything actions add as they execute. |
| Context key | The address used to read or write a value in the context, such as ticket.subject. |
| Correlation ID | An identifier assigned to each run that ties together its input, files, and log entries. |
| Credit | Prepaid balance used for metered usage such as runs beyond your plan's allowance and AI generation. |
| Data type / Data value | A value's type (String, Integer, Decimal, Boolean, DateTime, Url, and others) and the typed value itself. |
| Dedicated hosting | A hosting option where an environment runs in your own cloud subscription. |
| Environment | An isolated place where rule sets run, owned by an organization, with its own settings, variables, schedules, storage, and logs. |
| Executing | Running a rule set inside an environment, as opposed to authoring it. |
| Extension | A reusable, versioned unit of functionality that a rule can invoke through the Extension action. |
| Free tier | A no-cost hosting option on shared infrastructure with reduced limits. |
| Hosting option | Where an environment runs: Dedicated, Shared, or Free tier. |
| Human intervention | A pause in a run while a person reviews and approves before it continues. |
| MCP | Model Context Protocol — lets an AI assistant connect to your account so it can run your rule sets and read files and logs. |
| OAuth & app authorizations | How you authorize third-party apps to act on your behalf, and review or revoke that access. |
| Organization | The ownership and billing boundary that holds members, plan, credits, projects, and environments. |
| Plan / Tier | The subscription level (Free, Pro, Team, or Enterprise) that sets an organization's limits and price. |
| Project | A container for related rule sets, conditions, and action sets within an organization. |
| Rule | A single unit of logic: one condition plus one or more actions that run when the condition matches. |
| Rule set | An ordered collection of rules plus a context definition; the unit you run. |
| Shared hosting | A hosting option where environments run on shared infrastructure managed for you. |
| Template | A prebuilt project or rule set you can import as a starting point. |
| Variable | A named value stored in an environment that rules and actions can read while running. |