Credits & Billing
Credits are the organization’s prepaid balance. They cover run overage beyond your plan’s monthly allowance and other metered usage, and they can be topped up manually or automatically.
The billing model
Billing happens at the organization level and has two parts. Your plan covers a monthly allowance of rule-set runs. Anything beyond that allowance is overage, paid from your credit balance.
- One credit equals one US dollar. Balances are tracked in whole credits.
- One credit covers 100 overage runs. When you exceed your monthly run limit, runs continue and are drawn against credits at that rate.
Every change to the balance — a purchase, an automatic recharge, or a usage deduction — is recorded in your credit history, so you can see exactly where credits went.
Buying credits
Administrators can buy credits as a one-time purchase through Stripe. The minimum purchase is $5, and the number of credits added equals the dollars charged. Each payment is only ever credited once.
Purchasing credits, saving a payment method, and changing auto-recharge are limited to organization administrators (Owner and Admin). Members can run rules but cannot change billing.
Payment methods
To enable automatic recharges, an administrator first saves a card. The app collects the card through Stripe and stores it for off-session use as the organization’s default payment method, so future charges can run without anyone present. No charge is made when the card is saved.
Auto-recharge
Auto-recharge keeps the balance from running dry. When it is enabled and the credit balance falls below a configured threshold, the platform charges the saved card off-session and adds the configured top-up amount. You set both values:
- Threshold — the balance at or below which a recharge triggers.
- Amount — the credits (and dollars) added by each recharge.
A saved default payment method is required before auto-recharge can be enabled, and a low balance never triggers duplicate charges. If an off-session charge fails — for example a declined card or one that requires additional authentication — the failure is recorded and surfaced to administrators so the card can be updated.
Metered overage and manual top-ups draw on the same credit balance, so whether usage deducts credits or you add them yourself, you are always looking at one consistent figure.
The organization credits view
The credits view on the organization dashboard shows the current balance, recent credit activity, the saved payment method, and the auto-recharge settings, including the last recharge error if one occurred. It is where administrators top up, manage the card, and turn auto-recharge on or off. Usage that consumes credits is metered automatically — see Plans & Tiers for the per-plan allowances and the AI Template Generator for credit-gated generation.